The dynamic nature of the Healthcare Industry presents unique challenges in information technology and information systems.  E-health has become the preferred approach for many healthcare services. While the first generation of e-health applications were educational and information websites, the current systems have grown into national and transnational patient centered healthcare record processing. A patient's healthcare record enables physicians to access the patient's record from any place with Internet connection and give a new face to the integration of patient data. Such integration improves healthcare treatment and reduces the cost of services to a large extent. The new healthcare changes come with specific challenges. Some of these current challenges are the:

• need for increased privacy and security of patients' records
• intense focus on Risk Management to minimize the risk of exposure of patients' health records
• implementation of specific health plan customer relationship management tools
• compliance with the ever increasing Healthcare legislation (such as HIPAA - Health Insurance Portability and Accountability Act)
• an increased demand for improvement in healthcare providers' ability to adapt to continuous change and new challenges.
   

With an international flavor of highly skilled professionals, Healthcare institutions will benefit from WCS’s experience by:

• Knowing their level of compliance with the Health Insurance Portability and Accountability Act (HIPAA) controls and the Affordable Health Care Act of 2010
• Implementing specific Administrative, Physical and Technical safeguards to ensure compliance with HIPAA and the Affordable Health Care Act of 2010
• Improving the institutions’ ability to adapt to continuous change and new challenges
• Redesigning of specific business functions to meet patients' demands.